Junior Operations Assistant

Company Background: Turtle Beach Corporation (www.turtlebeachcorp.com) is one of the world’s leading gaming accessory providers. The Company’s namesake Turtle Beach brand (www.turtlebeach.com) is known for designing best-selling gaming headsets, top-rated game controllers, award-winning PC gaming peripherals, and ground-breaking gaming simulation accessories. Innovation, first-to-market features, a broad range of products for all types of gamers, and top-rated customer support have made Turtle Beach a fan-favourite brand and the market leader in console gaming audio for over a decade. Turtle Beach’s shares are traded on the Nasdaq Exchange under the symbol: TBCH.

Turtle Beach believes diversity in the workplace creates an environment where different perspectives lead to improved creativity, productivity, team member engagement, and overall employee happiness. We’re simply looking for the best person for the job, and if that’s you…let’s talk!

________________________________________

Summary: As Junior Operations Assistant, you will support the regional operations team in handling inbound products, stock reconciliation, delivery tracking and accurate operational records.

________________________________________

Duties and Responsibilities:

• Monitor and analyse inbound containers, keeping system up to date.

• Receive inbounds in NetSuite.

• Process return reports into NetSuite

• Review daily stock reconciliation differences.

• Process stock adjustments in line with SOX compliance requirements.

• Maintain accurate delivery tracking and operational updates

• Ensure operational documentation is maintained, is accurate and shared on timely manner

• Liaise with internal teams and external providers to ensure consistency and accuracy.

• Support complaint logging, tracking, and follow-up communications.

• Maintain sales order files, including customer contact details and terms.

• Support with stock and operations audits.

• Assist on operational projects and continuous improvement initiatives. ________________________________________

Education:

• A-levels or equivalent BTEC qualifications

________________________________________

Essential Experience / Skills:

• Strong organization, planning, and prioritization abilities.

• High attention to detail and deadline management.

• Logical mindset with problem-solving capability.

• Adaptable, proactive and able to work independently.

• Team-oriented with strong collaboration skills.

Preferred / Advantageous:

• Strong Excel and MS Office skills.

• Experience with EDI and NetSuite.

• Experience within consumer goods or logistics operations environments.

• Analytical and reporting capability.

________________________________________

Additional details:

• Full-time, Permanent

• Up to 8% matched pension

• Health & wellbeing benefits

• Hybrid working [3 days in the office]