Human Resources Manager

HR People Manager – Zara Home & Oysho (Field-Based)

Field-based across stores

Full-time

What you’ll be doing

We’re looking for an experienced HR People Manager to support our Zara Home & Oysho stores across the UK & Ireland. This is a field-based role, working closely with store and regional teams to make sure our people strategy works in reality — on the shop floor, in day-to-day operations, and in how teams are supported.

You’ll balance commercial priorities with people needs, ensuring stores are resourced properly, compliant, and set up to perform.

Your responsibilities

• Managing hours budgets and rota strategies across your region to ensure the right coverage in stores
• Partnering with the Brand Director and Regional teams to align people planning with business needs
• Reviewing key people and productivity data, and turning it into clear, practical actions
• Leading Employee Relations cases, giving clear, fair and legally compliant guidance
• Ensuring Health & Safety and wellbeing standards are consistently delivered in stores
• Improving the onboarding experience so new starters feel prepared and supported
• Driving recruitment activity, focusing on quality, speed, and fit for retail roles
• Taking action to reduce turnover and absence, with realistic and workable solutions
• Supporting store teams with engagement and wellbeing initiatives that make a difference day-to-day
• Delivering training sessions and workshops for managers
• Building succession plans and developing talent across your region
• Ensuring fair and consistent pay practices within company guidelines
• Driving D&I practices in a practical, store-focused way
• Developing and supporting In-Store HR Advisors

What we’re looking for

• Solid HR operational experience, ideally in retail or a multi-site environment
• Confident managing ER cases and employment law matters
• Experience working with payroll, HR systems, and admin processes
• Strong people management and influencing skills
• Comfortable working autonomously in a fast-paced, changing environment
• Able to manage priorities across multiple stores and stakeholders
• Commercial awareness — understanding how people decisions impact store performance
• Willingness to travel regularly

Desirable:

• CIPD qualification
• IOSH or Health & Safety knowledge

• What this role is really like

  This is a hands-on, field-based HR role. You’ll spend time in stores, working directly with managers and teams, supporting real situations as they happen.

  You’ll need to be:

  • Practical and solutions-focused
  • Comfortable challenging when needed
  • Organised and able to juggle multiple priorities
  • Focused on making things work in-store, not just on paper

  Why join us?

  You’ll be part of a team where people decisions directly impact store performance and employee experience. Your work will be visible, relevant, and applied every day.